TESDA Call Center Training Course

Do you like to become a call center agent?

Then the first thing you need to do…

assuming you’re not fluent in English (like me) is to attend call center training.


As we all know call center and/or BPO is one of the fastest growing industries in the Philippines. It has high demand that the hiring process is so fast that sometimes if you’re lucky enough you’ll be able to get a call center job in just one day.

There are schools and company that offer free call center training all over the Philippines but in this post I will tackle more about Tesda accredited schools and available tesda courses for call center training.

Tesda Call Center Training courses (accurate as of January 2017)

Finishing Course for Contact Center Agents
Finishing Course for Call Center Agents
Finishing Course for Call Center Agents NC II
Finishing Course for Legal Transcription
Finishing Course for Medical Transcription
Finishing Course for Medical Transcription NC II

Training Center Locations


Informatics Kalookan Computer Institute, Inc.
12th Avenue Rizal Avenue Extension Grace Park Caloocan City

Transcription World Outsource, Inc.
3rd Flr. PPI Bldg. Bagong Barrio Caloocan City
367-98-30/ 364-2663

World Citi Colleges, Inc.
William Shaw St. Caloocan City
364-2920/ 363-8080/ 364-2920

Las Piñas

Informatics Alabang Center, Inc.
Second Level East Wing, SM Southmall, Alabang Zapote
800-46-60 to 63

AMA Computer College – Las Pinas
AC & Sons Bldg., Alabang Zapote Rd., Almanza I, Las Pinas City
806-43-11, 802-01-29
826-4293 fax


Mapalad Ang Aba Foundation Inc.
Auro- Vir Building 1695 Evangelista St., Cor. Lacuna St., Brgy. Bangkal, Makati City

Xynet Communication Solutions, Inc.
Rizal Tower 4474 Singian St., Makati Avenue, Makati City

ABE International Business College-Makati
#95 Gil Puyat Ave., Brgy. Palanan, Makati City


St. Amatiel Technological Institute Inc.
No. 13 Leono St. Tanong Malabon City


PHILIPPINES ALL SKILLS COLLEGE, INC. (Formerly English Chatroom Holdings, Inc.)
339 Shaw Blvd. corner Gomezville St., Mandaluyong City
Tel. 718-0884


Academy for Contact Center, English Proficiency and School for Skills (ACCESS)
1203 A-4 Delos Reyes Street, Sampaloc, Manila

Archangels Computer Training Institute, Inc.
3/F Dioresa Plaza Bldg., #1521 Dapitan St., Sampaloc Manila
Tel no. 731-85-05/731-85-10

Asiantouch International Training Institute Inc.
1350 Ma. Theresa Building, España cor. Moret St. Sampaloc, Manila

Sampaloc Training Pangkabuhayan Devt. Center Inc.
1769 Dapitan cor. Miguelin Street, 1008 Sampaloc, Manila


3 Lark St., Sta Elena, Marikina City
Tel. 882-0492 / 682-3445

No.7 1st Paliparan, Sto.Nino Subd. Marikina City
Tel. 941-4048 / 941-4048 / 475-4115

2/F Paragon Plaza, EDSA corner Reliance St., Mandaluyong City

Buenviaje Bldg. Marcos Hiway San Roque, Marikina City
Tel. 641-9471


Christ the King College of Science and Technology, Inc. (Formerly Christ the King Technical School)
2/F Jaysons Bldg., No. 12 National Rd., Putatan
862-19-17, 862-6930, 862-1918 fax

Global Reach Technical Institute, Inc.
305 3rd Floor Presnedi Building, National Rd. Putatan, Muntinlupa City
861-5689, 862-5499

eTelecare Global Solutions, Inc.
Northgate, Cyberzone
Filinvest Corporate City
Plaza A Bldg., Alabang,
Muntinlupa City

Right Technicomm International Corporation
Unit 31 3/F MSA Prime Center Ave., Alabang, Muntinlupa City


Kaunlaran ng Manggagawang Pilipino, Inc.
San Lorenzo Ruiz Parochial School, Phase 1-C Kaunlaran Village, Navotas Metro Manila


Datamex Institute of Computer Technology
8155 3rd flr., Adrenar Bldg., Dr. A. Santos ave., San Dionisio, Paranaque City
820-48-85, 551-7370 – Pasay

St. Augustine School of Nursing – Paranaque, Inc.
Lot6-A B3 Dr. A. Santos Ave., Brgy. San Isidro, Sucat
541-19-96, 541-45-80

Universal College of Parañaque Inc. (formerly Universal College of Nursing, Inc.)
8273 Dr. A Santos Avenue, Sucat Parañaque City


Global Educational Resources Development Center, Inc.
Salem International Commercial Complex, Domestic Airport Road, Pasay City

International Electronics And Technical Institute-Pasay
5th Floor, Metro Point Mall, EDSA corner Taft AvenUE Pasay City

Multi-Competencies International Training Center, Inc.
6/F Atrium Mall, Taft. Ave., cor. Sen. Gil Puyat Ave., Pasay City

2814 F. B. Harrison St., Pasay City


8013 Piscor Compound, Amang Rodriguez Avenue, Manggahan, Pasig City
Tel. 382-7130

SW114 Goldloop Towers, St. J.M. Escriva Drive, Ortigas Center 1605
Tel. 910-1438/48 – 910-1428

12th Floor Raffles Corporation Center F. Ortigas Jr. Road, Ortigas Center, Pasig City
Tel 914-0212 to 13

Unit 1804, 18th Floor, Antel Global, Business Center, Doña Julia Vargas Avenue, Ortigas Center, Pasig City
Tell. 900-0255

14th Floor Union Bank Plaza Sapphire Road cor. Onyx Road, Ortigas Center Pasig City
Tel 857-8400


English Master Educational Center, Inc.
311 Katipunan Avenue, Loyola Heights, Quezon City
Tel: 905-0277

eTelecare Global Solutions, Inc
20 St. F. CyberOne Building Eastwood City Cyberpark Bagumbayan, Quezon City
Tel: 916-5670 687-4158

Galleria Technology Ventures, Inc. (Informatics Computer Institute)
Level 2, Eastwing, Robinsons Galleria Main Mall EDSA cor. Ortigas Ave., Quezon City
Tel. 910-8018 631-6221

GCS Agents Asia Pacific, Inc.
18th Floor IBM Plaza Bldg. Eastwood City Cyberpark, Bagumbayan, Quezon City

I Learn Center Inc.
2nd Flr. Trans-Asia Bldg. no. 2 Anonas St. corner Aurora Blvd. Project 3, Quezon City
Tel: 434-2983 912-1009

Informatics College Eastwood, Inc.
ICTE Bldg., Orchard Pond Eastwood City Cyberpark Bagumbayan (Libis) Quezon City


4th Flr., Sunshine Plaza Mall, FTI Taguig, Metro Manila
838-43-01 loc 3306, 697-57-58

National Language Skills Institute
TESDA Complex, East Service Rd., SSH, Taguig
888-56-46 / 888-56-80

Trilink Training & Development Corp.
No. 1 Rongo St., Corner MRT Avenue, Signal Village, Taguig City

2nd Floor, New Administration Bldg., FTI Complex East Service Road Taguig City
828-7057 to 58


Arrelyn Bldg. Maysan Road Cor. Oreta St. Valenzuela City

Our Lady of Fatima University Inc.
120 McArthur Highway Marulas
293-27-03 /06 loc 122

Our Lady of Lourdes College Inc.
5031 Gen. T. de Leon St. Valenzuela City

Valenzuela Computer Institute(Informatics)
Unit C-1 & C-2 Goldrest Commercial Town Homes No. 213 McArthur Highway karuhatan Valenzuela City
291-5222/ 445-3969

Source originally from http://www.tesda.gov.ph/

Looking to get training in a BPO agent role?

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46 thoughts on “TESDA Call Center Training Course

    1. filozway on Reply

      Hi Rowel, what location are you residing? We can help you find a TESDA center near your area…
      Exprosearch Support

  1. mary ann guiabel on Reply

    Do you have call center training in iligan city? I really wanted to be trained and to have a job as a call center agent. I badly need a work ‘coz i m already a widdow at the age of 30 just this december 2015. And i have a child to support. I am a quick learner and honest person. Loyal and obedient too. Please respond as soon as read this. Thank you very much.

    1. filozway on Reply

      Hi Mary Ann Guiabel, here is some information on TESDA Training Centers in Iligan City:

      TESDA 10 RTC-Iligan City  
      Address: Maria Cristina, Iligan City, Lanao del Norte
      Phone:(063) 223 6541

      Iligan Computer Institute(ICI) with the active participation of TESDA offers 2 Weeks Call Center Training and 2 Months Medical Transcription/Scholarship. Anyone can apply for these trainings as long as they have the following admission requirements:

      – Completed at least 1 year in college
      – Possesses good communication skills
      – Trainings are conducted every night from 6-9 PM.

      If you’re interested to apply for one of the offered trainings, you can visit ICI’s Business Center located:

      Ground Floor of Diocesan Centrum Bldg. Lluch Street, Iligan City
      Contact Marketing Officer, Mr. Jerrum Suaring (cell #: 09177609682)
      Website: http://www.ici.edu.ph

  2. Noemi declines on Reply

    Hello there,im happy to know that tesda have this posted to all incoming and aspiring newbie ..can i ask if theres a tuition fee ..?coz despite of my experience still i want to enhance more my skilss .thank you very much ..

    1. filozway on Reply

      Hi Noemi, the following TESDA Training Centers posted on the blog are not in any way connected or affiliated with Exprosearch, some are private companies and some are an actual government operated center. We cannot provide any information on the tuition fees involved, kindly refer to the contact numbers provided on each training center to obtain your inquiry. Thank you for your input in our blog!

  3. Nj on Reply

    Hello, do you have a list of locations where i can be trained as a call center agent here in santa rosa laguna ? Or near silang, cavite ? Or tagaytay ? Tia for your reply.

  4. Irish Abaya on Reply

    Hi everyone! i want to know where i can be trained as a call center agent? Im residing here in Rodriguez Rizal. Im very thankful that you have a program like that, many individual learn on how to communicate fluently in some other culture.

  5. Kaye on Reply


    I would like to know if you have training for enhancing communication skills and English Proficiency. I’m located in Las Pinas and would like to enroll. Your assistance is highly appreciated!


  6. karel on Reply

    Hi! More power to this site exprosearch. I have call center expirience before in the past, i want to go back to work in bpo, where i can i be trained? Presently residing in novaliches q. C. Thanks! God bless

    1. Jay Patino on Reply

      Hi Karel,
      Thank you for checking out our site. You can join our 100% free interview training from Monday, Wednesday and Friday(11am start)/Tuesday and Thursday are job fairs. To increase your chances on getting hired by one of our partnering BPO companies.
      There are 3 ways to apply:
      1 You can fill and submit your details on our online application form https://www.exprosearch.com/application-form
      2 You can submit your contact details privately in our Facebook page https://www.facebook.com/messages/exprosearch
      3 You can walk-in in our office from Mon-Fri(9am-4pm) and apply direct, requirements are resume and a valid I.D. for your reference. You can find our office in google maps with this link https://goo.gl/maps/zvdWRYyCv5N2

      Thank you for your interest in Exprosearch Recruitment

    1. Jay Patino on Reply

      Hi Maria,
      We will be making a guide for Visaya’s region soon, will keep you updated!

      Kind Regards,

      Exprosearch Support

  7. judevic corre on Reply

    Hi. I just want to know the schedule of of your training days? I mean, is it for the whole week or a day or two every single week? I’m from Mandaluyonh anyway. Okay I’m hoping for your response at your earliest convenience. Thanks.

    1. Jay Patino on Reply

      Hi Judevic,
      Our schedules for the training are Monday, Wednesday and Friday are 11am to 1pm.
      Tuesday and Thursday are job fairs so the schedule is early morning from 10am-11am, this is subjective to change.
      After training there will be actual interviews conducted by the BPO companies either in person or phone and also Skype remote interviewing.

      Hope that answers your question.


      Exprosearch Support

    1. Jay Patino on Reply

      Hi Katee, there is numerous assessments you need to pass before becoming a call centre agent, the normal screening process for most BPO and recruitments are:
      Initial interview, site interview, site assessments including vocal test, medical test, typing test, etc. also you have to go through training eg. cultural and language training for international accounts. With one more final operational manager’s interview in the end to get the job offer.


      Exprosearch Support

  8. Jean on Reply

    I want to study free english language in tesda but the problem is i’m not fluent in english. Is it possible for me to qualify for free training? I’m 50 years old and i really wanted to become a call center agemt .

  9. Nenita on Reply

    sir, i would like to train and studyin finishing the course for call center ,am from Angeles
    City where can i enroll ? Thanks and God bless you.

  10. franzryan12 on Reply

    is the training on going in asiantouch at espana sampaloc manila? if so, when is the next batch? how much is the tuition (if there is)? i’m interested on working as a call center agent but im not sure if im good or atleast average skilled at it.

    1. filozway on Reply

      Hi Franz,
      We are not affiliated with Asiantouch, it is best to get in contact with them if there is a contact number listed there.

      You can always head to Exprosearch Quezon City if you want 100% Free training just apply in our facebook page by sending your contact details to https://m.me/exprosearch

      Best regards,

      Exprosearch Team

  11. ROHAINIE BASHER on Reply

    Hello Sir/Madamme

    I’m a fresh Bachelor’s graduate from MSU-MAIN, Marawi City. I’m looking for a training MEDICAL TRANSCRIPTIONIST that I could enroll.

    Where can I enroll ? Thank you.

  12. Pingback: Tips On How To Improve Your English Grammar | Exprosearch Recruitment Portal

  13. sahl on Reply

    good noon,
    I want to to study, to learn I want to work as a call center agent but I dont have any experience of this field, is there any free training for a call center? and besides Im only a high school graduate. Im residing here in Quezon city, along commonwealth.

    Thanks for helping me.

  14. Mhads Alcantara on Reply

    Good day.
    I want to take call center nc 11, my exact location is in Rizal.
    Where I can find training centers which are free from training to assessment?
    Thank you in advance

  15. Annalyn Darauay on Reply

    Good evening.
    I want to study and to learn call center agent but i don’t have any experience in this field.Where i can find free training?

  16. gemma on Reply

    gusto ko po sna maka enrol dto sa free training ng call center.. nasa makati po ako saan po ung tamang location nio dto sa makati maam/sir

  17. Mitzi Buenaflor on Reply

    Good Day!

    I Want to undergo training for call center, any training center within Bulacan, or where will be the nearest training center on Bulacan.

    Hoping for your response.

  18. Maricar on Reply

    Good day!im maricar a hs graduate only,25years of age.i just wanted to ask if am i qualify for this field?even if i didnt attend my college days.thankyou for your prompt attention.hope you can help me.im residing at alabang muntinlupa city.

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