This position has been filled



Quezon City Site

Job Description:

  • Answers and initiates a variety of real-time inbound and outbound voice and non-voice based services.
  • Verifies and updates customer information, responds to queries and resolves issues.
  • Provide prompt resolution to customer inquiries by providing appropriate and accurate information.
  • Accurately document and update records and databases in accordance with prescribed formats and required systems.
  • Provides transaction processing support to clients.
  • Performs a variety of transactions ranging from data entry, updating records, invoices and claims to verifying information and closing transactions.
  • Knowledge, understanding, and compliance with all applicable Federal and Local laws and regulations as directed by management or during training.
  • Can successfully communicate with customers to gather information and learn about their needs and expectations
  • Collaborate with others to ensure the customer issues are resolved
  • Understands the concept of “solution delivered” on first contact


  • Must have excellent English communication skills
  • Should be at least 18 years old
  • Must have completed high school
  • Preferably with¬†6 months customer service experience in a call center industry (exposure to international clients would be an advantage)
  • Must possess excellent listening and problem-solving skills
  • Must have working knowledge of computers and the internet can type 30-35 wpm
  • Ability to multi-task in a fast-paced environment
  • Applicants must be willing to work in Centris, Quezon City
  • Fresh graduates/entry level applicants are encouraged to apply.
  • Full time positions are available.

Salary: Login to see salary


Recruitment Office:

Walk-in applicants are also welcome to visit our office from Monday-Friday 9am-5pm
Unit 302 Archerub Building, 144-146 Timog Ave., corner EDSA, BRGY. Sacred Heart, Quezon City. Across the road from GMA Network and walking distance from MRT

To apply with FB CHAT, send [name], [mobile], [education], [location], [optional BPO experience] and kindly wait for our HR team to respond.
To apply via email send application and resume to

All applicants need to bring copies of resume and valid photographic identification for processing.