Overview

Earn up to ₱29K per month, requirements: 1 year or more of tsr experience, preferably with chat/email support experience, 35-50 wpm typing speed, shifting schedule!

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Pasay Site

Job Description:

  • Handle inbound customer services support calls from established customer
  • Cross sell value added service or products that are offered by the company
  • Provide consistent superior service to every customer by utilizing all available tools and resources
  • Maintain productivity at define proficiency levels in compliance with department policy and procedures
  • Demonstrate a desire and initiative to continue learning new and relevant products and technical information as products evolve

Job Requirements:

  • At least 18 years old
  • Undergraduate or Graduate of any IT/Computer Related Course
  • At least 1 year or more of technical support experience, preferably with chat/email support experience
  • Required to have in depth experience in providing technical support
  • Relevant technical experience is non-negotiable, IT/Tech experience is not limited to the BPO industry
  • Average to good English communication skills
  • No IT certifications needed
  • Must actively use the outlook mobile app
  • Email/chat support with minimal voice component
  • Open to various shifts influenced by current business needs
  • Can type at least 35 to 50 words per minute
  • Knowledgeable in IE technologies (Cookies, cache, IE options)
  • High level knowledge of emal clients (Outlook, hotmail, yahoo, gmail and AOL)
  • Must be willing to work in EDSA Metropoint Mall, Pasay City area
  • Must be willing to start immediately and be willing to working in shifting schedules

Salary: Login to see salary

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Recruitment Office:

Walk-in applicants are also welcome to visit our office from Monday-Friday 9am-5pm
Unit 302 Archerub Building, 144-146 Timog Ave., corner EDSA, BRGY. Sacred Heart, Quezon City. Across the road from GMA Network and walking distance from MRT

To apply with FB CHAT, send [name], [mobile], [education], [location], [optional BPO experience] and kindly wait for our HR team to respond.
To apply via email send application and resume to careers@exprosearch.com

All applicants need to bring copies of resume and valid photographic identification for processing.

FB CHAT

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